Captrove · Privacy
We go inside people's homes and photograph what is there. This page says plainly what happens to that, and to anything else you tell us.
The short version
Captrove is a brand of Avodas LLC. When this page says “we”, it means Avodas LLC.
We do not sell personal information. We have never sold it and there is no arrangement under which we would. There are no advertising trackers, no social pixels and no third-party advertising cookies on this site.
Your name, your email address, anything else you choose to put in the message, and a phone number if you give one. We keep it so we can reply and so we can find the thread later.
Google Analytics tells us that a page was read. It does not tell us who you are. If your browser sends a Do Not Track signal, our analytics does not load at all. Typefaces come from Google Fonts, which means Google receives your IP address in order to serve them.
An AI assistant can send us a request. We record the time, the reference, the network address it came from, and whether the platform proved who it was. That is kept separate from anything it told us about you, because a signature proves which software is calling and proves nothing about the person it is acting for.
Family material
We digitise at your kitchen table. Photographs, slides, letters, deeds and documents do not leave your house, and we do not take them away to a lab.
The files we produce are delivered to you and then deleted from our working storage. We keep no archive of your family's material, and the names, dates and stories recorded alongside them are yours and are handled the same way.
Some of this material concerns people who have died. We treat it with the same confidence as material about the living, because the family it belongs to is still here.
Retention
Kept while we are talking and for a reasonable period after, so we can pick up a conversation you restart.
The record of calls to our request endpoint is operational logging: when, from where, and what happened. It is not used to build a profile of anybody and it is not combined with anything else.
Kept for as long as we hold the property record, or until you ask us to delete it.
We have never received a government request for customer data. If that changes and we are permitted to say so, we will.
What you can ask for
You can ask what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. Write to [email protected] and a person will reply — there is no form and no portal.
Texas residents have these rights under the Texas Data Privacy and Security Act, and we extend the same handling to everyone who asks regardless of where they live, because operating two standards is how the wrong one gets used.
We do not knowingly collect information from children. If a child's information reaches us through a family archive, it is handled as part of that family's material and under the same deliver-and-delete rule.
Captrove is a brand of Avodas LLC, San Antonio, Texas. Questions about this page: [email protected]. Effective 23 September 2026.
Next step
Roughly how much there is, whose it is, and whether there is someone we should sit with sooner rather than later. We will tell you what it would take.